Terms and Conditions

Effective Date: [11/09/2025]

Welcome to S&L Spices. By using our website (www.sandlspices.com) and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

1. General

These Terms apply to all visitors, users, and customers of our website. By accessing or using our site, you agree to be bound by them.

We reserve the right to update or change these Terms at any time without prior notice. Continued use of the website means you accept any modifications.

2. Products and Orders

• All products are subject to availability.
• We reserve the right to limit the quantities of any product we offer.
• We strive for accuracy in product descriptions and pricing, but we cannot guarantee that all content is error-free.
• In case of an error (pricing, description, or availability), we reserve the right to cancel or modify your order.

3. Pricing and Payments

• All prices are listed in [insert currency, e.g., INR].
• We accept payments through secure third-party payment processors.
• We do not store or have access to your full payment information.

4. Shipping and Delivery

• Orders are shipped to the address you provide during checkout.
• We are not responsible for incorrect shipping information or delays caused by third-party shipping providers.
• For more details, please refer to our Shipping Policy (provided below).

5. Returns and Refunds

• Due to the nature of our products (spices and consumables), we do not accept returns unless the item is damaged or incorrect.
• If you receive a damaged or wrong item, please contact us within 7 days of delivery with photos and order details.

6. User Responsibilities

By using our website, you agree:

• Not to misuse the site or engage in any unlawful or harmful activity
• Not to attempt unauthorized access to our systems or data
• To provide accurate and truthful information when placing orders

7. Intellectual Property

All content on our website (including images, text, logos, and product designs) is the property of S&L Spices and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

We do our best to provide quality service, but:

• We are not liable for any indirect, incidental, or consequential damages arising from your use of the site or purchase of our products.
• Our liability is limited to the amount paid for the product(s) in question.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your data.

10. Governing Law

These Terms are governed by the laws of INDIA. Any disputes will be resolved under the jurisdiction of that region’s courts.

11. Contact Us

If you have questions about these Terms, contact us at:

📧 shirleypasupuleti4@gmail.com

✅ Optional: Shipping Policy

You mentioned shipping, so here’s a simple Shipping Policy section to add separately or include in the Terms:

Shipping Policy

Processing Time:
Orders are typically processed within 1–3 business days.

Shipping Carriers:
We partner with trusted third-party carriers to deliver your order. Shipping times may vary depending on your location.

Shipping Regions:
We offer international shipping to most countries.

Shipping Fees:
Shipping fees are calculated at checkout and vary by location and order size.

Tracking:
Once your order is shipped, you will receive an email with tracking information (if available).

Incorrect Addresses:
Please ensure your shipping address is accurate. We are not responsible for packages lost due to incorrect or incomplete addresses.

Damaged or Lost Items:
If your item arrives damaged or does not arrive at all, contact us within 7 days of expected delivery to resolve the issue.